Muama Ryoko Reviews
Muama Ryoko Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Muama Ryoko has a 1.5 star rating from 200 reviews, 10% would likely recommend, with 87% unfavorable feedback and most consumers dissatisfied.
Key Takeaways for Future Customers
- Check Muama Ryoko reviews for frequent device defects before buying.
- Expect potential issues with subscriptions and billing; confirm charges and cancellation terms.
- Prepare for limited customer service responsiveness and delayed refunds.
Negative Feedback / Risk Areas
- Recurring reports of defective devices that will not charge or connect to internet.
- Multiple customer complaints about unexpected billing, unauthorized charges, and refund difficulties.
- Poor customer service responsiveness and canceled or delayed replacements.
Positive Feedback
Some reviewers note the concept is good, the device is cheap and actual delivery occurred for some orders, though price level is reported high.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Muama Ryoko has a 1.5 star rating from 200 reviews, 10% would likely recommend, with 87% unfavorable feedback and most consumers dissatisfied.
Key Takeaways for Future Customers
- Check Muama Ryoko reviews for frequent device defects before buying.
- Expect potential issues with subscriptions and billing; confirm charges and cancellation terms.
- Prepare for limited customer service responsiveness and delayed refunds.
Negative Feedback / Risk Areas
- Recurring reports of defective devices that will not charge or connect to internet.
- Multiple customer complaints about unexpected billing, unauthorized charges, and refund difficulties.
- Poor customer service responsiveness and canceled or delayed replacements.
Positive Feedback
Some reviewers note the concept is good, the device is cheap and actual delivery occurred for some orders, though price level is reported high.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Need more information
Wasn't able to speak to anyone; I wanted more information on how this device works. The family is interested in purchasing five of these.
Preferred solution: Addition information is to where this device work
User's recommendation: No
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerScam or just defected device
No good product never worked and failed to refund or fix the issue with the charging part of defected device
I even purchased the charging dock
I will not recommend anything from here
Tabatha
User's recommendation: Don’t waist your money
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDear Ryoko Customer Support, I am...
- - Defective device charged $186 and never worked.
- - Request full refund, cancel subscriptions, reverse charges; return steps and 10-day written reply.
Dear Ryoko Customer Support,
I am writing to formally request an immediate resolution regarding my Ryoko device purchase, which has been defective from the very beginning.
I paid approximately $186 for this device with the expectation that it would provide reliable internet service. Unfortunately, from the very first time I attempted to charge it, the device failed to function properly.
It would not hold a charge, would not power on, and I was never able to use the internet service I paid fornot even during the first month.
Once I realized the device was defective, I carefully placed it back in its original box to keep it in excellent condition while I attempted to find a way to contact your company for assistance. I fully expected that a product which failed immediately would either be repaired, replaced, or refunded.
Now, to make matters worse, I have discovered that an older payment account of mine has been targeted for additional charges, including attempted charges of $143 and $116. I do not understand why these charges are being attempted for a product and service that have never functioned as promised.
This entire experience has been extremely frustrating and disappointing. I have been more than patient in trying to resolve this matter privately.
As someone with a public following, I have deliberately refrained from sharing my experience publicly because I hoped your company would stand behind its product and provide appropriate customer service. I would much prefer to resolve this matter directly with Ryoko.
At this point, I am requesting the following: A full refund of the approximately $186 purchase price. Immediate cancellation of any recurring subscriptions or future billing associated with my account. Reimbursement or reversal of any unauthorized charges or attempted charges.
Written instructions for returning the defective device if you require it.
A written response within 10 business days explaining how you intend to resolve this matter.
If this issue cannot be resolved promptly, I will consider pursuing other remedies, including filing complaints with my payment provider and the appropriate consumer protection agencies.
I hope we can resolve this quickly and professionally. Please contact me at your earliest convenience.
Sincerely,
Tabatha Garner
Phone: (743) 202-****
User's recommendation: There’s no way to use my device it won’t charge even after buying hh
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Keizer, Oregon
Muama Ryoko - Review in Appliances and Electronics category from Keizer, Oregon
Hi. I have this Reuco Pro, but it's not working.
Phishing block, algorithm block, those are not working. Even Internet is not working. Even I have a SIM card connected. Still doesn't works.
So can I get a new one? Thanks.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancel Service
I was taking it to use on a cruise in November and found out I can't take it Aboard the Ship. It's not allowed.
I haven't opened it are used it yet. I just wanted to Cancel and send it back.
User's recommendation: Check with your cruise line before you purchase it before you buy it.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Kansas City, Missouri
I talked to customer service and I was...
- - Three replacement requests for Ryoko were not fulfilled.
- - They want a replacement and the paid service to fix it, with ongoing follow-up.
I talked to customer service, and I was supposed to be receiving a new Ryoko because mine stopped working. I have done this three times and still have not received it, and I want to know why.
I would like it replaced, plus the service that I paid for should also be included to fix it because the product was defective. Stay on them if you have problems.
- I spent over 220 for 3 months service unfair
Preferred solution: Full refund
User's recommendation: Stay on the customer service department if you have problems cuz you pay for service for nothing cuz I paid for service and only got to use it for about 3 months out of a year
El Paso, Texas
Device will not connect to internet anywhere in town
- - The device won’t pick up Internet anywhere.
- - They want a SIM card replacement and a resolution.
It does not matter where I'm met in my city. The device will not pick up internet.
I was wondering if I could get the SIM card replaced, that's the only thing I can think of.
Any help would be appreciated since I spent money on this internet device. Can you send me a resolution?
Preferred solution: A new SIM card so I can use the device I purchased
Millersville, Maryland
Device not working
- - Device won't link or stay connected despite payment and resets.
- - Request outreach and a travel credit; expect it to work.
I do not use this device all the time, but I have been paying the bill, and now whenever I try to link up to it, it will not work. I am tired of going through the resets.
Please reach out to me as I feel that I am owed a major credit, as this has messed with my past couple of trips out of the country.
If I pay for your product, I expect it to work. Thank you.
Preferred solution: Price reduction
User's recommendation: Do not purchase
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer0. Not at all what I purchased as to my understanding. When I went to use it you shut it off
Not happy with my service. It 2 plus months plus to receive my product.
It was supposed to be a one time charge. Even if there was a charge more I didn't have it for 6 months and I went to use it and it was shut off
- Crooked company
Preferred solution: Full refund
User's recommendation: Go right on by this crooked company. It isn't at all that they advertise on being.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI brought the ryoko device it doesn't...
I brought the Ryoko device. It doesn't work, and I tried customer service for help, and I still have a device that doesn't work. I'm pissed!
Preferred solution: Full refund
Richmond, Virginia
Haven’t received my device and I left my phone number and they can text me
I paid for a device on my internet. I never received it yet. I'm trying to find out what happened because I need my device.
User's recommendation: I haven’t received my device. I’m waiting on my device and it’s paid for and I should’ve received a free one too.
Detroit, Michigan
Ryoko Device could not connect to network
I'm not sure what happened I opened the package and it will not connect to the internet makes me feel very sad
Boston, Massachusetts
I did not receive the your first shipment. I am expecting a replacement of another shipment.
I paid you of my shipment. I have not received my shipment. If you don't replace then I can not recommend anyone to you.
User's recommendation: I have pay you of my first shipment. I can not recommend any one to you when I have not received my shipment
Bad product
I paid a lot of money for my *** and I have had nothing but issues with it. It wont even activate now.
Its on charge and its just doing nothing.
I want a new one so I can use what I paid fir.its been over a year. And I haven't got any help with it
User's recommendation: Be careful.
Wayne, Pennsylvania
Over charged
From $49 to being charged $155 sounds more like a scam to me, and customer service is an automated machine that hangs up the phone pretending to have lost connection, yet the connection is still there.
- Scam
Preferred solution: Full refund
User's recommendation: Don’t be filled to try this product, it’s a scam
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Union, New Jersey
Is your company the official Ryoko portable wi fi ?? If so, how much is the monthly service ??
Why is it so difficult to speak with a live agent?
RE: Is your company the official Ryoko portable Wi-Fi?
If so, how much is the monthly service?
Rebemail address: quaz1957@***.com
Preferred solution: Pending reply, I may be interested in your product. Also need to know the monthly charge for service.
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